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FAQ

Do you ship internationally?

Yes, BYNERIMA ships internationally. 🌍 We currently ship to France, Switzerland, the United Kingdom, the United States, and several European countries.

Shipping is free for all destinations currently available on our website.

If your country does not appear during checkout, please do not hesitate to contact us so we can check shipping possibilities.

 

Why are available quantities sometimes limited?

Each Bynerima wig is handcrafted, which naturally limits our production rate. The quantities displayed reflect our actual stock — this is not mass production, so availability varies.

 

What payment methods do you accept?

We accept bank cards (Visa, Mastercard, American Express...), PayPal, Apple Pay, Shop Pay, as well as installment payments with Klarna.

What are “The Essentials” and “The Ephemerals”?

The Essentials are our signature pieces, designed to remain permanently in our collection — Naomi is the first. The Ephemerals are limited edition creations, available for a short time.

 

How can I contact you?

You can chat directly with our assistant on the website for a quick response, contact us by email at contact@bynerima.com for any more specific inquiries, or write to us on WhatsApp for any questions or assistance.